This notice explains how personal data submitted through our website is processed, in line with Article 10 of Turkey’s Personal Data Protection Law No. 6698 (“KVKK”) and the Communiqué on the Obligation to Inform. The Turkish version of this notice prevails.
Data controller
Your personal data is processed by GÜNDOĞUŞ PETROL İNŞAAT LOJİSTİK OTOMOTİV MADENCİLİK TURİZM İTHALAT İHRACAT SANAYİ VE TİCARET LTD. ŞTİ. (“Gündoğuş Group”) as data controller.
Address: Tokatlı Plaza, 5003/3 Sk. No:3, Bornova, 35090 İzmir, Türkiye
Email: [email protected]
Phone: +90 543 906 96 21
Personal data we process
- Identity: full name.
- Contact: phone number, email address, province.
- Customer transaction: customer type (natural person/legal entity), company name, number of vehicles, vehicle type, enquiry subject and the content of your message.
- Security: an irreversible hash of your IP address, browser information, and the date and time the form was sent.
- Admin panel records: the username, login time and hashed IP address of authorised staff who access the website’s admin panel.
Our website does not use cookies for tracking, advertising or analytics. Details of the strictly necessary admin cookie and of third-party technologies such as the map service are given in our Cookie Policy.
Purposes
- To assess your request for a vehicle recognition quote, send you an offer and manage the subscription process,
- To answer your enquiry,
- To keep a record of requests and follow them up,
- To keep the website and its forms secure and prevent misuse and unauthorised access,
- To meet our legal obligations and respond to requests from authorised bodies.
Legal grounds
We process your data on the following grounds under Article 5(2) of the KVKK:
- it is directly related to entering into or performing a contract (c),
- it is necessary for us to comply with a legal obligation (ç),
- it is necessary for our legitimate interests, provided this does not harm your fundamental rights and freedoms (f).
Transfers
Limited to the purposes above and in line with Articles 8 and 9 of the KVKK, your data may be shared with:
- our partner Petrol Ofisi A.Ş., the provider of the vehicle recognition service, to the extent needed to prepare an offer and manage the subscription,
- the providers of our website hosting and email services,
- authorised public bodies, on request.
How we collect data
We collect your data electronically, partly by automated means, when you fill in the quote and contact forms on our website. Security records are generated automatically by the system when the forms and the admin panel are used.
Retention
Quote and contact requests are kept for two years from the date received and are then deleted automatically. If a request leads to a contract, the relevant information is kept for the duration of the contractual relationship and the retention periods required by law. Form security records are deleted automatically after two days, and admin panel login records after thirty days.
Your rights
Under Article 11 of the KVKK you may apply to Gündoğuş Group to:
- learn whether your personal data is processed,
- request information about the processing,
- learn the purpose of processing and whether data is used for that purpose,
- know the third parties in Turkey or abroad to whom data is transferred,
- ask for incomplete or inaccurate data to be corrected,
- ask for data to be deleted or destroyed under the conditions in Article 7 of the KVKK,
- ask for corrections, deletions or destruction to be notified to third parties who received the data,
- object to a result against you arising solely from automated analysis,
- claim compensation for damage caused by unlawful processing.
How to apply
You can send your request in writing to the address above, in line with the Communiqué on the Procedures and Principles of Application to the Data Controller, or by email to [email protected]. Requests are handled free of charge as quickly as possible and within thirty days at the latest. Where the process involves an additional cost, the fee set by the Personal Data Protection Board may apply.
Last updated: 17.10.2026